Running a restaurant is surely not a cakewalk. As a hotel owner or manager, you have a plethora of enormous tasks to manage. Any kind of mismanagement can ruin your restaurant’s operations and lead to huge losses in terms of your repute and guest experience. So, why take a chance?
How do you ensure to have seamless fine-dining restaurant operations? Hotel reservation management software comes equipped with a host of wide features and has the capability to manage everything — table reservation, splitting the bill, tablet billing, app management, feedback management, etc.
Let’s explain each of these functions in detail:
Table Reservation:
Many restaurants offer an option to reserve tables in advance. A robust fine dining restaurant management software will offer a provision to your customers to book their table with you online. Your guests can check out the availability of the tables followed by selecting one of their choices even before they visit your restaurant. They have the luxury to book a table in your restaurant at their own convenience from anywhere, anytime.
Ordering via a Tab:
You can now enhance the user experience of your guests and offer them an amazing experience with your modern features in just no time! Let them book their order on their own using a tablet. Don’t worry about order management, as good restaurant management software offers that feature too! It takes complete charge of your menu items and helps you reduce the scope of errors in the orders.
Split Billing
There are times when your guests come in groups and would like to Dutch for the bill. Surprise them by showing that you have a great facility for that too! Your fine dining restaurant management software must help you to let your customers split the food and drinks bill.
Ready Order Acceptance
If you are a contemporary restaurant and don’t want to live by the older ways of writing orders, a fine dining restaurant management system is for you! Nowadays, there is much such software, which has a server app. They let your waiters take the orders at the guests’ table. These orders automatically get accepted at the POS, thereby reducing delays.
Feedback Management:
What stands the most important in the hospitality industry is the customers’ feedback. This is quite evident with the emergence of the Meta sites like Tripadvisor, Zomato, etc. Your customers’ attitude and feedback about your restaurant is your ultimate tool to stand apart from the crowd and establish your credibility in the industry.
Potential hotel reservation management software helps you gather your guests’ feedback in the simplest yet most effective manner. Look out for an exclusive feature like setting instant alerts for poor ratings & reviews. It will help you to take immediate action on the guest’s complaint indicating that you care and will help you to pacify an unsatisfied customer.
Essentials of Travel Agency Software
Travel agency software is the medium through which the task of managing various negotiable contracts in regard to travel can be made easy by culminating them in a more systematic manner. Your website will appear as a one-stop destination related to traveling from one part to another. Now a day everything is web-based, so travel agency software helps in expanding the business.
So you have a travel website, and you must have invested a lot of money and effort for making it work. It also has a good ranking and stands great in search engines, basically it does everything needed. When you made it, you might have thought of only promoting the company on the internet. However, the time has changed now and a lot of system software are there proclaiming to be a complete solution for your company. They might be. Some even offer full support towards directly linking with websites and connecting the back office with the website and process of the online agency.
But you need to be careful more. Some of such software can be integrated with your existing website and others require making an all-new website. Integrating the existing software with the White Label travel solution will be a great idea. The reasons may be:
- Your page is already having a good ranking and stands high in all search engines
- Your page is having a good audience and provides a nice number of leads
- Analysis shows that the page is user-friendly and easy to browse through
The integration of the existing website with online travel agency software is a big project and may require time and constant reviews. Be prepared for:
-
Time is needed for new integration
In order to integrate the software with the website, time is needed. It is also possible that as you decided to integrate and it is done. Your team member who made the website or the software owner’s work is required.
-
New integration will cost you
It is going to cost you which depends on the type of features used and development time. Some owners may charge for their services. Others do it for free but charges will be applied for technical support. Regardless of the payment plan, integration requires cost.
-
New integration creates changes on the current website
There will be some people who need integration with the existing website but keep everything normal. However, most online agency software cannot make it happen. Depending on the method of integration, whether you can make it possible to fully adapt to the website to implement pre-defined controls. Again it will depend on the money and time. Even with the best effort, you may find it very difficult to get 100% the same. You must feel sure that the people who do integration will be having some experience and may suggest you a better solution than another one that you had earlier.
